Guest experience fundamentals
Awarded to Waleed khenkar
Issued on 11 Dec 2021
The badge expired on 11 Dec 2024
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 09 Dec 2021 05:51 | |
|
The importance/role of the hospitality industry | 09 Dec 2021 05:54 | |
|
Why guest experience matters | 09 Dec 2021 06:00 | |
|
What makes a good guest experience | 09 Dec 2021 06:06 | |
|
How you make an impact (your job matters) | 09 Dec 2021 06:10 | |
|
The difference between service and hospitality | 09 Dec 2021 05:29 | |
|
What it means to be hospitable | 09 Dec 2021 05:33 | |
|
The lasting impact of first impressions | 09 Dec 2021 05:38 | |
|
Understanding your guests' needs | 09 Dec 2021 05:42 | |
|
Making guests feel important | 09 Dec 2021 05:44 | |
|
Turning a negative experience into a positive | 09 Dec 2021 05:48 | |
|
Conclusion - Guest experience fundamentals | 09 Dec 2021 05:49 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.