Guest experience fundamentals
Awarded to Claudius Christan St.Marthe
Issued on 14 May 2024
The badge expires on 14 May 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 01 May 2024 11:26 | |
|
The importance/role of the hospitality industry | 01 May 2024 11:29 | |
|
Why guest experience matters | 01 May 2024 11:34 | |
|
What makes a good guest experience | 01 May 2024 11:53 | |
|
How you make an impact (your job matters) | 14 May 2024 18:26 | |
|
The difference between service and hospitality | 14 May 2024 18:32 | |
|
What it means to be hospitable | 14 May 2024 18:34 | |
|
The lasting impact of first impressions | 14 May 2024 18:36 | |
|
Understanding your guests' needs | 14 May 2024 18:38 | |
|
Making guests feel important | 14 May 2024 18:40 | |
|
Turning a negative experience into a positive | 14 May 2024 18:42 | |
|
Conclusion - Guest experience fundamentals | 14 May 2024 18:28 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 6 attempts with a result of 80 %.