Customer service recovery
Awarded to Sawsan Al Boosta
Issued on 12 Mar 2026
The badge expires on 12 Mar 2029
Issued by
TypsyEarning criteria
The following 11 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service recovery | 12 Mar 2026 12:10 | |
|
What is customer service recovery? | 12 Mar 2026 12:48 | |
|
Customer service recovery principles | 12 Mar 2026 12:54 | |
|
Listening to manage customer complaints | 12 Mar 2026 13:20 | |
|
Making customers feel heard | 12 Mar 2026 13:24 | |
|
Apologizing during customer service recovery | 12 Mar 2026 13:29 | |
|
Providing solutions to customer complaints | 12 Mar 2026 13:36 | |
|
Thanking customers for feedback | 12 Mar 2026 13:40 | |
|
Planning for customer service recovery | 12 Mar 2026 14:30 | |
|
Continuously improving service recovery | 12 Mar 2026 14:36 | |
|
Conclusion - Customer service recovery | 12 Mar 2026 14:38 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 13 out of 16 (81 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 81 %.