Front desk upselling
Awarded to WILLIAM L. BENITEZ REY
Issued on 07 Feb 2024
The badge expires on 07 Feb 2027
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Front desk upselling | 07 Feb 2024 09:39 | |
|
The role of the front desk in upselling | 07 Feb 2024 09:46 | |
|
Product knowledge for upselling | 07 Feb 2024 09:49 | |
|
Creating a positive impact | 07 Feb 2024 09:55 | |
|
Discovering the guest's needs | 07 Feb 2024 10:14 | |
|
Selling the benefits of the room | 07 Feb 2024 10:18 | |
|
Gaining the guest's commitment | 07 Feb 2024 10:23 | |
|
Upselling additional services | 07 Feb 2024 10:27 | |
|
Upselling for lasting impressions | 07 Feb 2024 10:34 | |
|
Conclusion - Front desk upselling | 07 Feb 2024 10:35 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 6 out of 8 (75 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 88 %.