Front of house essentials
Awarded to Olivia At Typsy
Issued on 28 Mar 2019
The badge expired on 18 Oct 2023
Issued by
TypsyEarning criteria
The following 15 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
How to set tables | 26 Mar 2019 19:32 | |
|
How to greet and seat guests | 26 Mar 2019 19:34 | |
|
How to approach a table mid-conversation | 26 Mar 2019 19:35 | |
|
How to make menu recommendations | 26 Mar 2019 19:37 | |
|
How to sell the specials | 27 Mar 2019 15:10 | |
|
How to take an order by hand | 27 Mar 2019 15:14 | |
|
How to handle a wrong food order | 27 Mar 2019 15:21 | |
|
How to answer tough customer questions | 27 Mar 2019 15:51 | |
|
Running food and drinks from the kitchen | 27 Mar 2019 15:53 | |
|
When (and when not) to approach tables | 27 Mar 2019 15:57 | |
|
Dealing with rush hour | 27 Mar 2019 15:58 | |
|
What to do when a dish is sent back | 27 Mar 2019 16:00 | |
|
How to clear finished plates | 27 Mar 2019 16:17 | |
|
How to respond to a guest complaint | 27 Mar 2019 16:33 | |
|
Taking payment and farewelling guests | 27 Mar 2019 16:39 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 11 out of 14 (79 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 86 %.