Guest experience fundamentals
Awarded to Ashish Singh
Issued on 21 Feb 2025
The badge expires on 21 Feb 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 21 Feb 2025 08:41 | Completed |
|
The importance/role of the hospitality industry | 21 Feb 2025 08:44 | Completed |
|
Why guest experience matters | 05 Aug 2024 09:53 | Completed |
|
What makes a good guest experience | 21 Feb 2025 08:50 | Completed |
|
How you make an impact (your job matters) | 21 Feb 2025 08:53 | Completed |
|
The difference between service and hospitality | 21 Feb 2025 08:58 | Completed |
|
What it means to be hospitable | 21 Feb 2025 09:02 | Completed |
|
The lasting impact of first impressions | 21 Feb 2025 09:06 | Completed |
|
Understanding your guests' needs | 21 Feb 2025 09:10 | Completed |
|
Making guests feel important | 21 Feb 2025 09:12 | Completed |
|
Turning a negative experience into a positive | 21 Feb 2025 09:16 | Completed |
|
Conclusion - Guest experience fundamentals | 21 Feb 2025 09:17 | Completed |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 90 %.