Guest experience fundamentals
Awarded to Hlaing Myo Aung
Issued on 30 Sep 2024
The badge expires on 30 Sep 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 30 Sep 2024 13:41 | |
|
The importance/role of the hospitality industry | 30 Sep 2024 13:44 | |
|
Why guest experience matters | 30 Sep 2024 14:01 | |
|
What makes a good guest experience | 30 Sep 2024 14:09 | |
|
How you make an impact (your job matters) | 30 Sep 2024 14:13 | |
|
The difference between service and hospitality | 30 Sep 2024 14:18 | |
|
What it means to be hospitable | 30 Sep 2024 14:42 | |
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The lasting impact of first impressions | 30 Sep 2024 14:47 | |
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Understanding your guests' needs | 30 Sep 2024 14:51 | |
|
Making guests feel important | 30 Sep 2024 14:54 | |
|
Turning a negative experience into a positive | 30 Sep 2024 14:58 | |
|
Conclusion - Guest experience fundamentals | 30 Sep 2024 14:59 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 90 %.