Customer service essentials
Awarded to Shahid Afridi
Issued on 07 May 2026
The badge expires on 07 May 2029
Issued by
TypsyEarning criteria
The following 14 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service essentials | 07 May 2026 09:51 | |
|
What makes great customer service? | 07 May 2026 09:55 | |
|
Creating memorable first impressions | 07 May 2026 09:58 | |
|
Building rapport with customers | 07 May 2026 10:02 | |
|
Maintaining a welcoming environment for customers | 07 May 2026 10:06 | |
|
Meeting customers' needs and exceeding expectations | 07 May 2026 10:11 | |
|
Handling many customers at once | 07 May 2026 10:21 | |
|
Handling declined payment | 07 May 2026 10:24 | |
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Handling hostile customers | 07 May 2026 10:27 | |
|
Excusing yourself from a conversation | 07 May 2026 11:08 | |
|
Handling complaints in customer service | 07 May 2026 11:12 | |
|
Customer service on the phone | 07 May 2026 11:19 | |
|
Online customer service | 07 May 2026 11:23 | |
|
Conclusion - Customer service essentials | 07 May 2026 11:24 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 15 out of 18 (83 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 83 %.