Guest experience fundamentals
Awarded to Siong Leng Andrew Lim
Issued on 01 Jul 2024
The badge expires on 01 Jul 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 16 Jun 2024 04:38 | |
|
The importance/role of the hospitality industry | 16 Jun 2024 04:45 | |
|
Why guest experience matters | 16 Jun 2024 04:55 | |
|
What makes a good guest experience | 20 Jun 2024 21:59 | |
|
How you make an impact (your job matters) | 20 Jun 2024 22:06 | |
|
The difference between service and hospitality | 22 Jun 2024 05:20 | |
|
What it means to be hospitable | 22 Jun 2024 05:27 | |
|
The lasting impact of first impressions | 01 Jul 2024 22:21 | |
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Understanding your guests' needs | 01 Jul 2024 22:29 | |
|
Making guests feel important | 01 Jul 2024 22:32 | |
|
Turning a negative experience into a positive | 01 Jul 2024 22:38 | |
|
Conclusion - Guest experience fundamentals | 01 Jul 2024 22:39 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 100 %.