Guest experience fundamentals
Awarded to Nisarga Vyas
Issued on 13 Jan 2024
The badge expires on 13 Jan 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 10 Jan 2024 15:15 | |
|
The importance/role of the hospitality industry | 10 Jan 2024 16:15 | |
|
Why guest experience matters | 10 Jan 2024 16:49 | |
|
What makes a good guest experience | 12 Jan 2024 13:19 | |
|
How you make an impact (your job matters) | 12 Jan 2024 13:28 | |
|
The difference between service and hospitality | 12 Jan 2024 15:04 | |
|
What it means to be hospitable | 13 Jan 2024 16:23 | |
|
The lasting impact of first impressions | 13 Jan 2024 16:15 | |
|
Understanding your guests' needs | 13 Jan 2024 16:19 | |
|
Making guests feel important | 13 Jan 2024 16:29 | |
|
Turning a negative experience into a positive | 13 Jan 2024 16:37 | |
|
Conclusion - Guest experience fundamentals | 13 Jan 2024 16:32 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.