Guest experience fundamentals
Awarded to ERDAL DAĞ
Issued on 11 Jan 2022
The badge expired on 11 Jan 2025
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 10 Jan 2022 21:11 | |
|
The importance/role of the hospitality industry | 10 Jan 2022 21:16 | |
|
Why guest experience matters | 10 Jan 2022 21:22 | |
|
What makes a good guest experience | 10 Jan 2022 21:58 | |
|
How you make an impact (your job matters) | 10 Jan 2022 22:03 | |
|
The difference between service and hospitality | 10 Jan 2022 23:05 | |
|
What it means to be hospitable | 10 Jan 2022 23:12 | |
|
The lasting impact of first impressions | 11 Jan 2022 00:43 | |
|
Understanding your guests' needs | 11 Jan 2022 00:48 | |
|
Making guests feel important | 11 Jan 2022 01:04 | |
|
Turning a negative experience into a positive | 11 Jan 2022 01:26 | |
|
Conclusion - Guest experience fundamentals | 11 Jan 2022 01:27 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 80 %.