Guest experience fundamentals
Awarded to Sijan Malla
Issued on 12 May 2024
The badge expires on 12 May 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 05 May 2024 20:43 | |
|
The importance/role of the hospitality industry | 05 May 2024 20:45 | |
|
Why guest experience matters | 05 May 2024 21:38 | |
|
What makes a good guest experience | 05 May 2024 21:43 | |
|
How you make an impact (your job matters) | 05 May 2024 21:47 | |
|
The difference between service and hospitality | 05 May 2024 21:53 | |
|
What it means to be hospitable | 05 May 2024 21:57 | |
|
The lasting impact of first impressions | 05 May 2024 22:07 | |
|
Understanding your guests' needs | 05 May 2024 22:11 | |
|
Making guests feel important | 05 May 2024 22:14 | |
|
Turning a negative experience into a positive | 05 May 2024 22:18 | |
|
Conclusion - Guest experience fundamentals | 05 May 2024 22:19 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 4 attempts with a result of 80 %.