Guest experience fundamentals
Awarded to Lychhoung PHEAN
Issued on 10 Apr 2022
The badge expired on 10 Apr 2025
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 10 Apr 2022 20:32 | |
|
The importance/role of the hospitality industry | 10 Apr 2022 20:36 | |
|
Why guest experience matters | 10 Apr 2022 20:46 | |
|
What makes a good guest experience | 10 Apr 2022 20:51 | |
|
How you make an impact (your job matters) | 10 Apr 2022 20:55 | |
|
The difference between service and hospitality | 10 Apr 2022 21:00 | |
|
What it means to be hospitable | 10 Apr 2022 21:04 | |
|
The lasting impact of first impressions | 27 Jan 2022 06:14 | |
|
Understanding your guests' needs | 10 Apr 2022 21:09 | |
|
Making guests feel important | 10 Apr 2022 21:11 | |
|
Turning a negative experience into a positive | 10 Apr 2022 21:15 | |
|
Conclusion - Guest experience fundamentals | 10 Apr 2022 21:16 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.