Guest experience fundamentals
Awarded to Meraj Khan
Issued on 04 Jul 2020
The badge expired on 11 Dec 2023
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 04 Jul 2020 18:00 | |
|
The importance/role of the hospitality industry | 04 Jul 2020 18:04 | |
|
Why guest experience matters | 04 Jul 2020 18:11 | |
|
What makes a good guest experience | 04 Jul 2020 18:17 | |
|
How you make an impact (your job matters) | 04 Jul 2020 18:38 | |
|
The difference between service and hospitality | 04 Jul 2020 18:44 | |
|
What it means to be hospitable | 04 Jul 2020 18:50 | |
|
The lasting impact of first impressions | 04 Jul 2020 20:51 | |
|
Understanding your guests' needs | 04 Jul 2020 20:55 | |
|
Making guests feel important | 04 Jul 2020 20:58 | |
|
Turning a negative experience into a positive | 04 Jul 2020 21:05 | |
|
Conclusion - Guest experience fundamentals | 04 Jul 2020 21:06 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.