Guest experience fundamentals
Awarded to Suraj Kumar Gupta
Issued on 26 Jul 2025
The badge expires on 26 Jul 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
Lesson | Completed | Status | |
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Welcome - Guest experience fundamentals | 26 Jul 2025 11:49 | |
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The importance/role of the hospitality industry | 26 Jul 2025 11:55 | |
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Why guest experience matters | 26 Jul 2025 12:00 | |
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What makes a good guest experience | 26 Jul 2025 12:09 | |
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How you make an impact (your job matters) | 26 Jul 2025 12:14 | |
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The difference between service and hospitality | 26 Jul 2025 12:19 | |
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What it means to be hospitable | 26 Jul 2025 12:23 | |
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The lasting impact of first impressions | 26 Jul 2025 12:28 | |
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Understanding your guests' needs | 26 Jul 2025 12:31 | |
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Making guests feel important | 26 Jul 2025 12:34 | |
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Turning a negative experience into a positive | 26 Jul 2025 12:38 | |
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Conclusion - Guest experience fundamentals | 26 Jul 2025 12:39 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 5 attempts with a result of 80 %.