Customer service recovery
Awarded to Daniel Ninyett
Issued on 02 May 2025
The badge expires on 02 May 2028
Issued by
TypsyEarning criteria
The following 11 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service recovery | 02 May 2025 09:12 | |
|
What is customer service recovery? | 02 May 2025 09:16 | |
|
Customer service recovery principles | 02 May 2025 09:20 | |
|
Listening to manage customer complaints | 02 May 2025 09:25 | |
|
Making customers feel heard | 02 May 2025 09:30 | |
|
Apologizing during customer service recovery | 02 May 2025 09:33 | |
|
Providing solutions to customer complaints | 02 May 2025 09:38 | |
|
Thanking customers for feedback | 02 May 2025 09:41 | |
|
Planning for customer service recovery | 02 May 2025 09:46 | |
|
Continuously improving service recovery | 02 May 2025 09:51 | |
|
Conclusion - Customer service recovery | 02 May 2025 09:52 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 13 out of 16 (81 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 88 %.