Guest experience fundamentals
Awarded to SABATO Ephrem
Issued on 06 Apr 2023
The badge expired on 06 Apr 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 03 Apr 2023 12:43 | |
|
The importance/role of the hospitality industry | 03 Apr 2023 12:51 | |
|
Why guest experience matters | 03 Apr 2023 13:00 | |
|
What makes a good guest experience | 03 Apr 2023 13:25 | |
|
How you make an impact (your job matters) | 03 Apr 2023 13:51 | |
|
The difference between service and hospitality | 04 Apr 2023 15:40 | |
|
What it means to be hospitable | 04 Apr 2023 16:35 | |
|
The lasting impact of first impressions | 04 Apr 2023 16:44 | |
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Understanding your guests' needs | 04 Apr 2023 17:23 | |
|
Making guests feel important | 04 Apr 2023 17:27 | |
|
Turning a negative experience into a positive | 06 Apr 2023 15:18 | |
|
Conclusion - Guest experience fundamentals | 06 Apr 2023 15:19 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.