Guest experience fundamentals
Awarded to LUIS JOAQUIN VICENCIO CURIEL
Issued on 05 Jun 2024
The badge expires on 05 Jun 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 01 May 2024 11:32 | |
|
The importance/role of the hospitality industry | 10 May 2024 14:07 | |
|
Why guest experience matters | 10 May 2024 14:22 | |
|
What makes a good guest experience | 05 Jun 2024 16:51 | |
|
How you make an impact (your job matters) | 05 Jun 2024 16:55 | |
|
The difference between service and hospitality | 05 Jun 2024 17:00 | |
|
What it means to be hospitable | 05 Jun 2024 17:04 | |
|
The lasting impact of first impressions | 05 Jun 2024 17:08 | |
|
Understanding your guests' needs | 05 Jun 2024 17:11 | |
|
Making guests feel important | 05 Jun 2024 17:14 | |
|
Turning a negative experience into a positive | 05 Jun 2024 17:18 | |
|
Conclusion - Guest experience fundamentals | 05 Jun 2024 17:19 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 8 attempts with a result of 80 %.