Guest experience fundamentals
Awarded to Sumant Kumar Sharma
Issued on 19 Nov 2023
The badge expires on 19 Nov 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 18 Nov 2023 23:19 | |
|
The importance/role of the hospitality industry | 18 Nov 2023 23:23 | |
|
Why guest experience matters | 18 Nov 2023 23:29 | |
|
What makes a good guest experience | 18 Nov 2023 23:34 | |
|
How you make an impact (your job matters) | 18 Nov 2023 23:40 | |
|
The difference between service and hospitality | 18 Nov 2023 23:45 | |
|
What it means to be hospitable | 18 Nov 2023 23:49 | |
|
The lasting impact of first impressions | 18 Nov 2023 23:53 | |
|
Understanding your guests' needs | 19 Nov 2023 09:38 | |
|
Making guests feel important | 19 Nov 2023 09:28 | |
|
Turning a negative experience into a positive | 19 Nov 2023 09:34 | |
|
Conclusion - Guest experience fundamentals | 19 Nov 2023 09:39 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.