Guest experience fundamentals
Awarded to Sagnik Bose
Issued on 02 May 2022
The badge expired on 02 May 2025
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 02 May 2022 17:42 | |
|
The importance/role of the hospitality industry | 02 May 2022 17:51 | |
|
Why guest experience matters | 02 May 2022 17:57 | |
|
What makes a good guest experience | 02 May 2022 18:02 | |
|
How you make an impact (your job matters) | 02 May 2022 18:14 | |
|
The difference between service and hospitality | 02 May 2022 18:19 | |
|
What it means to be hospitable | 02 May 2022 18:27 | |
|
The lasting impact of first impressions | 02 May 2022 18:32 | |
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Understanding your guests' needs | 02 May 2022 18:36 | |
|
Making guests feel important | 02 May 2022 18:39 | |
|
Turning a negative experience into a positive | 02 May 2022 18:49 | |
|
Conclusion - Guest experience fundamentals | 02 May 2022 18:50 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.