Guest experience fundamentals
Awarded to Mina Guirguis
Issued on 13 May 2025
The badge expires on 13 May 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 17 Dec 2024 00:47 | |
|
The importance/role of the hospitality industry | 17 Dec 2024 00:51 | |
|
Why guest experience matters | 17 Dec 2024 00:58 | |
|
What makes a good guest experience | 17 Dec 2024 01:03 | |
|
How you make an impact (your job matters) | 17 Dec 2024 01:07 | |
|
The difference between service and hospitality | 17 Dec 2024 01:12 | |
|
What it means to be hospitable | 17 Dec 2024 01:17 | |
|
The lasting impact of first impressions | 17 Dec 2024 01:21 | |
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Understanding your guests' needs | 17 Dec 2024 01:25 | |
|
Making guests feel important | 17 Dec 2024 01:28 | |
|
Turning a negative experience into a positive | 17 Dec 2024 01:32 | |
|
Conclusion - Guest experience fundamentals | 17 Dec 2024 01:34 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 4 attempts with a result of 80 %.