Guest experience fundamentals
Awarded to Sunil Kumar
Issued on 20 May 2024
The badge expires on 20 May 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 20 May 2024 04:57 | |
|
The importance/role of the hospitality industry | 20 May 2024 05:00 | |
|
Why guest experience matters | 20 May 2024 05:06 | |
|
What makes a good guest experience | 20 May 2024 05:11 | |
|
How you make an impact (your job matters) | 20 May 2024 05:15 | |
|
The difference between service and hospitality | 20 May 2024 05:20 | |
|
What it means to be hospitable | 20 May 2024 05:23 | |
|
The lasting impact of first impressions | 20 May 2024 05:27 | |
|
Understanding your guests' needs | 20 May 2024 05:45 | |
|
Making guests feel important | 20 May 2024 05:48 | |
|
Turning a negative experience into a positive | 20 May 2024 05:52 | |
|
Conclusion - Guest experience fundamentals | 20 May 2024 05:52 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 5 attempts with a result of 80 %.