Guest experience fundamentals
Awarded to Mohammed Abd El-Fattah
Issued on 17 Aug 2024
The badge expires on 17 Aug 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 21 May 2024 20:23 | |
|
The importance/role of the hospitality industry | 21 May 2024 21:01 | |
|
Why guest experience matters | 21 May 2024 21:09 | |
|
What makes a good guest experience | 26 Jul 2024 01:50 | |
|
How you make an impact (your job matters) | 17 Aug 2024 01:10 | |
|
The difference between service and hospitality | 17 Aug 2024 01:17 | |
|
What it means to be hospitable | 17 Aug 2024 01:21 | |
|
The lasting impact of first impressions | 17 Aug 2024 01:27 | |
|
Understanding your guests' needs | 17 Aug 2024 01:36 | |
|
Making guests feel important | 17 Aug 2024 01:39 | |
|
Turning a negative experience into a positive | 17 Aug 2024 01:42 | |
|
Conclusion - Guest experience fundamentals | 17 Aug 2024 01:43 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 90 %.