Guest experience fundamentals
Awarded to S RAHMAN
Issued on 31 May 2024
The badge expires on 31 May 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 31 May 2024 00:05 | |
|
The importance/role of the hospitality industry | 31 May 2024 00:15 | |
|
Why guest experience matters | 31 May 2024 00:22 | |
|
What makes a good guest experience | 31 May 2024 01:07 | |
|
How you make an impact (your job matters) | 31 May 2024 04:11 | |
|
The difference between service and hospitality | 31 May 2024 04:16 | |
|
What it means to be hospitable | 31 May 2024 04:20 | |
|
The lasting impact of first impressions | 31 May 2024 04:24 | |
|
Understanding your guests' needs | 31 May 2024 04:27 | |
|
Making guests feel important | 31 May 2024 04:30 | |
|
Turning a negative experience into a positive | 31 May 2024 04:34 | |
|
Conclusion - Guest experience fundamentals | 31 May 2024 04:34 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 90 %.