Guest experience fundamentals
Awarded to Julio Andres Calas Torres
Issued on 20 Sep 2023
The badge expires on 20 Sep 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 20 Sep 2023 19:52 | |
|
The importance/role of the hospitality industry | 20 Sep 2023 19:56 | |
|
Why guest experience matters | 20 Sep 2023 20:08 | |
|
What makes a good guest experience | 20 Sep 2023 21:23 | |
|
How you make an impact (your job matters) | 20 Sep 2023 21:27 | |
|
The difference between service and hospitality | 20 Sep 2023 21:33 | |
|
What it means to be hospitable | 20 Sep 2023 21:37 | |
|
The lasting impact of first impressions | 20 Sep 2023 21:42 | |
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Understanding your guests' needs | 20 Sep 2023 21:46 | |
|
Making guests feel important | 20 Sep 2023 21:49 | |
|
Turning a negative experience into a positive | 20 Sep 2023 21:53 | |
|
Conclusion - Guest experience fundamentals | 20 Sep 2023 21:53 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.