Guest experience fundamentals
Awarded to Rohit Bhat
Issued on 21 Apr 2020
The badge expired on 02 Dec 2023
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 15 Apr 2020 18:54 | |
|
The importance/role of the hospitality industry | 18 Apr 2020 11:28 | |
|
Why guest experience matters | 19 Apr 2020 18:40 | |
|
What makes a good guest experience | 19 Apr 2020 18:47 | |
|
How you make an impact (your job matters) | 19 Apr 2020 18:51 | |
|
The difference between service and hospitality | 21 Apr 2020 10:29 | |
|
What it means to be hospitable | 21 Apr 2020 10:45 | |
|
The lasting impact of first impressions | 21 Apr 2020 11:00 | |
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Understanding your guests' needs | 21 Apr 2020 11:04 | |
|
Making guests feel important | 21 Apr 2020 11:08 | |
|
Turning a negative experience into a positive | 21 Apr 2020 11:38 | |
|
Conclusion - Guest experience fundamentals | 21 Apr 2020 11:39 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.