Guest experience fundamentals
Awarded to Peacemaker Madyira
Issued on 02 Dec 2024
The badge expires on 02 Dec 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 02 Dec 2024 08:00 | |
|
The importance/role of the hospitality industry | 02 Dec 2024 13:41 | |
|
Why guest experience matters | 02 Dec 2024 16:38 | |
|
What makes a good guest experience | 02 Dec 2024 16:44 | |
|
How you make an impact (your job matters) | 02 Dec 2024 16:48 | |
|
The difference between service and hospitality | 02 Dec 2024 16:54 | |
|
What it means to be hospitable | 02 Dec 2024 16:58 | |
|
The lasting impact of first impressions | 02 Dec 2024 17:03 | |
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Understanding your guests' needs | 02 Dec 2024 17:06 | |
|
Making guests feel important | 02 Dec 2024 17:10 | |
|
Turning a negative experience into a positive | 02 Dec 2024 17:13 | |
|
Conclusion - Guest experience fundamentals | 02 Dec 2024 17:14 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.