Guest experience fundamentals
Awarded to NADAR GHORI
Issued on 16 May 2024
The badge expires on 16 May 2027
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 16 May 2024 10:04 | |
|
The importance/role of the hospitality industry | 16 May 2024 10:08 | |
|
Why guest experience matters | 16 May 2024 10:15 | |
|
What makes a good guest experience | 16 May 2024 10:29 | |
|
How you make an impact (your job matters) | 16 May 2024 11:01 | |
|
The difference between service and hospitality | 16 May 2024 11:08 | |
|
What it means to be hospitable | 16 May 2024 11:12 | |
|
The lasting impact of first impressions | 16 May 2024 11:18 | |
|
Understanding your guests' needs | 16 May 2024 11:23 | |
|
Making guests feel important | 16 May 2024 13:06 | |
|
Turning a negative experience into a positive | 16 May 2024 14:25 | |
|
Conclusion - Guest experience fundamentals | 16 May 2024 14:26 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 90 %.