Introduction to hospitality management
Awarded to Roland Leonel Montalvo Olivares
Issued on 23 Sep 2025
The badge expires on 23 Sep 2028
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
How to respond to customer feedback | 23 Sep 2025 14:49 | |
|
Dealing with a hostile guest | 23 Sep 2025 14:53 | |
|
How managers can multitask and save time | 23 Sep 2025 14:58 | |
|
How to deal with an intoxicated guest | 23 Sep 2025 15:02 | |
|
How to roster staff effectively | 23 Sep 2025 15:06 | |
|
Ensuring your team provides consistent service | 23 Sep 2025 15:10 | |
|
How managers should prioritize tasks | 23 Sep 2025 15:12 | |
|
How managers can delegate tasks | 23 Sep 2025 15:16 | |
|
Preparing for your first shift as a manager | 23 Sep 2025 15:56 | |
|
How to be a confident manager | 23 Sep 2025 15:59 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 7 out of 9 (78 %) questions must be answered correctly.
This quiz was passed in 4 attempts with a result of 78 %.