Customer service recovery
Awarded to Ramanamurty Bammidi
Issued on 13 Aug 2024
The badge expires on 13 Aug 2027
Issued by
TypsyEarning criteria
The following 11 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Customer service recovery | 13 Aug 2024 08:03 | |
|
What is customer service recovery? | 13 Aug 2024 08:02 | |
|
Customer service recovery principles | 13 Aug 2024 08:06 | |
|
Listening to manage customer complaints | 13 Aug 2024 08:11 | |
|
Making customers feel heard | 13 Aug 2024 08:13 | |
|
Apologizing during customer service recovery | 13 Aug 2024 08:18 | |
|
Providing solutions to customer complaints | 13 Aug 2024 10:33 | |
|
Thanking customers for feedback | 13 Aug 2024 10:36 | |
|
Planning for customer service recovery | 13 Aug 2024 10:41 | |
|
Continuously improving service recovery | 13 Aug 2024 10:45 | |
|
Conclusion - Customer service recovery | 13 Aug 2024 10:49 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 13 out of 16 (81 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 100 %.