Customer service recovery

Awarded to Vikash Sharma

Issued on 16 Apr 2025

 The badge expires on 16 Apr 2028

Issued by

Typsy

Earning criteria

The following 11 lessons have been completed to earn this badge:

Lesson Completed Status
Welcome - Customer service recovery 16 Apr 2025 10:45 Completed
What is customer service recovery? 16 Apr 2025 10:49 Completed
Customer service recovery principles 16 Apr 2025 10:57 Completed
Listening to manage customer complaints 16 Apr 2025 11:05 Completed
Making customers feel heard 16 Apr 2025 11:08 Completed
Apologizing during customer service recovery 16 Apr 2025 11:12 Completed
Providing solutions to customer complaints 16 Apr 2025 11:16 Completed
Thanking customers for feedback 16 Apr 2025 11:20 Completed
Planning for customer service recovery 16 Apr 2025 11:25 Completed
Continuously improving service recovery 16 Apr 2025 11:49 Completed
Conclusion - Customer service recovery 16 Apr 2025 11:51 Completed

Evidence

To qualify for this badge the following evidence requirements have been met:

Pass quiz

To pass, 13 out of 16 (81 %) questions must be answered correctly.

This quiz was passed in 5 attempts with a result of 81 %.

Verify

Use the following URL to verify this badge.