Guest experience fundamentals
Awarded to Hien Doan
Issued on 06 Sep 2025
The badge expires on 06 Sep 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 26 Aug 2025 12:44 | |
|
The importance/role of the hospitality industry | 26 Aug 2025 12:47 | |
|
Why guest experience matters | 04 Sep 2025 13:48 | |
|
What makes a good guest experience | 06 Sep 2025 08:49 | |
|
How you make an impact (your job matters) | 06 Sep 2025 08:53 | |
|
The difference between service and hospitality | 06 Sep 2025 09:00 | |
|
What it means to be hospitable | 06 Sep 2025 09:05 | |
|
The lasting impact of first impressions | 06 Sep 2025 09:09 | |
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Understanding your guests' needs | 06 Sep 2025 09:13 | |
|
Making guests feel important | 06 Sep 2025 09:15 | |
|
Turning a negative experience into a positive | 06 Sep 2025 09:19 | |
|
Conclusion - Guest experience fundamentals | 06 Sep 2025 09:19 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.