Guest experience fundamentals
Awarded to Aerielle Ruiz
Issued on 10 Jun 2023
The badge expires on 10 Jun 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 06 Jun 2023 16:03 | |
|
The importance/role of the hospitality industry | 06 Jun 2023 16:06 | |
|
Why guest experience matters | 06 Jun 2023 16:12 | |
|
What makes a good guest experience | 10 Jun 2023 14:31 | |
|
How you make an impact (your job matters) | 10 Jun 2023 14:34 | |
|
The difference between service and hospitality | 10 Jun 2023 14:39 | |
|
What it means to be hospitable | 10 Jun 2023 14:47 | |
|
The lasting impact of first impressions | 10 Jun 2023 14:59 | |
|
Understanding your guests' needs | 10 Jun 2023 15:02 | |
|
Making guests feel important | 10 Jun 2023 15:05 | |
|
Turning a negative experience into a positive | 10 Jun 2023 15:09 | |
|
Conclusion - Guest experience fundamentals | 10 Jun 2023 15:10 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 100 %.