Guest experience fundamentals
Awarded to Pratibha Jaiswal
Issued on 01 Apr 2025
The badge expires on 01 Apr 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 31 Mar 2025 15:41 | |
|
The importance/role of the hospitality industry | 31 Mar 2025 15:44 | |
|
Why guest experience matters | 29 Mar 2025 09:06 | |
|
What makes a good guest experience | 31 Mar 2025 15:51 | |
|
How you make an impact (your job matters) | 31 Mar 2025 15:55 | |
|
The difference between service and hospitality | 31 Mar 2025 16:01 | |
|
What it means to be hospitable | 31 Mar 2025 16:05 | |
|
The lasting impact of first impressions | 31 Mar 2025 16:09 | |
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Understanding your guests' needs | 31 Mar 2025 16:13 | |
|
Making guests feel important | 31 Mar 2025 16:16 | |
|
Turning a negative experience into a positive | 31 Mar 2025 16:20 | |
|
Conclusion - Guest experience fundamentals | 31 Mar 2025 16:22 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 3 attempts with a result of 80 %.