Guest experience fundamentals
Awarded to Harikrishna Raja Puthankovilakam
Issued on 05 Oct 2023
The badge expires on 05 Oct 2026
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 04 Oct 2023 01:08 | |
|
The importance/role of the hospitality industry | 04 Oct 2023 01:12 | |
|
Why guest experience matters | 04 Oct 2023 01:22 | |
|
What makes a good guest experience | 04 Oct 2023 01:40 | |
|
How you make an impact (your job matters) | 04 Oct 2023 01:49 | |
|
The difference between service and hospitality | 04 Oct 2023 01:59 | |
|
What it means to be hospitable | 04 Oct 2023 02:08 | |
|
The lasting impact of first impressions | 04 Oct 2023 02:17 | |
|
Understanding your guests' needs | 04 Oct 2023 02:25 | |
|
Making guests feel important | 05 Oct 2023 20:54 | |
|
Turning a negative experience into a positive | 05 Oct 2023 21:00 | |
|
Conclusion - Guest experience fundamentals | 05 Oct 2023 21:00 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 80 %.