Guest experience fundamentals
Awarded to Noman Akbar Khan
Issued on 10 Sep 2021
The badge expired on 10 Sep 2024
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 21 Aug 2021 20:50 | |
|
The importance/role of the hospitality industry | 25 Aug 2021 01:20 | |
|
Why guest experience matters | 06 Sep 2021 20:13 | |
|
What makes a good guest experience | 29 Aug 2021 00:01 | |
|
How you make an impact (your job matters) | 30 Aug 2021 15:02 | |
|
The difference between service and hospitality | 30 Aug 2021 15:09 | |
|
What it means to be hospitable | 06 Sep 2021 20:18 | |
|
The lasting impact of first impressions | 06 Sep 2021 20:24 | |
|
Understanding your guests' needs | 10 Sep 2021 01:33 | |
|
Making guests feel important | 10 Sep 2021 01:36 | |
|
Turning a negative experience into a positive | 10 Sep 2021 01:42 | |
|
Conclusion - Guest experience fundamentals | 10 Sep 2021 01:38 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 80 %.