Front desk upselling
Awarded to Meraj Khan
Issued on 19 Aug 2020
The badge expired on 16 Dec 2023
Issued by
TypsyEarning criteria
The following 10 lessons have been completed to earn this badge:
Lesson | Completed | Status | |
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Welcome - Front desk upselling | 13 Aug 2020 21:21 | |
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The role of the front desk in upselling | 15 Aug 2020 21:53 | |
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Product knowledge for upselling | 15 Aug 2020 21:57 | |
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Creating a positive impact | 15 Aug 2020 22:02 | |
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Discovering the guest's needs | 18 Aug 2020 16:16 | |
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Selling the benefits of the room | 18 Aug 2020 16:21 | |
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Gaining the guest's commitment | 18 Aug 2020 16:27 | |
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Upselling additional services | 18 Aug 2020 16:31 | |
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Upselling for lasting impressions | 19 Aug 2020 13:54 | |
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Conclusion - Front desk upselling | 19 Aug 2020 14:00 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 6 out of 8 (75 %) questions must be answered correctly.
This quiz was passed in 1 attempt with a result of 75 %.