Guest experience fundamentals
Awarded to Rachell Baltazar
Issued on 24 Jun 2025
The badge expires on 24 Jun 2028
Issued by
TypsyEarning criteria
The following 12 lessons have been completed to earn this badge:
| Lesson | Completed | Status | |
|---|---|---|---|
|
Welcome - Guest experience fundamentals | 24 Jun 2025 23:22 | |
|
The importance/role of the hospitality industry | 24 Jun 2025 23:24 | |
|
Why guest experience matters | 24 Jun 2025 23:27 | |
|
What makes a good guest experience | 24 Jun 2025 23:30 | |
|
How you make an impact (your job matters) | 24 Jun 2025 23:32 | |
|
The difference between service and hospitality | 24 Jun 2025 23:35 | |
|
What it means to be hospitable | 24 Jun 2025 23:37 | |
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The lasting impact of first impressions | 24 Jun 2025 23:39 | |
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Understanding your guests' needs | 24 Jun 2025 23:41 | |
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Making guests feel important | 24 Jun 2025 23:42 | |
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Turning a negative experience into a positive | 24 Jun 2025 23:44 | |
|
Conclusion - Guest experience fundamentals | 24 Jun 2025 23:44 |
Evidence
To qualify for this badge the following evidence requirements have been met:
Pass quiz
To pass, 8 out of 10 (80 %) questions must be answered correctly.
This quiz was passed in 2 attempts with a result of 90 %.